Thai Airways is ‘”urgently investigating” why cabin crew failed to collect meal trays on a Singapore – Bangkok flight before touchdown on the runway at Suvarnabhumi Airport after an irked passenger recorded the incident on TikTok.
TikTok user Praewa Nang Mana (@Praewa_panicha) posted a clip of food trays sitting on the foldable tables of three seats. As the airplane lands, a water bottle is pictured falling to the bottom.
In the clip, Praewa asks…
“Why didn’t they gather our plates?”
Praewa later explained that the incident happened on a Thai Airways flight from Singapore. Praewa and her two associates had been stunned to hear to the pilot say “cabin crew put together for landing” with the meals trays still on their laps.
She stated she rang the assistance bell but no one got here to assist.
Passengers have been advised to lock their seat belts for touchdown. However, Painless and her pals mentioned they couldn’t regulate their seat belts correctly without folding the tables away.
Finally, the trays have been eliminated as different passengers retrieved their baggage from the overhead lockers after Praewa obtained out of her seat and located a member of the cabin crew after the airplane drew to a halt.
The Thai Airways cabin crew’s actions immediately violate the Federal Aviation Administration (FAA)’s regulations…
“No operator might move an aircraft on the surface, take off, or land when any meals, beverage, or tableware furnished by the operator is situated at any passenger seat.
“No operator may transfer an aircraft on the surface, take off, or land unless each meals and beverage tray and seat again tray desk is secured in its stowed place.”
Thai flag service Thai Airways released a press release on Facebook…
“In relation to the clip that the cabin crew failed to collect trays before touchdown, Thai Airways Ltd is conscious and will not be complacent in investigating this incident that will have occurred as a outcome of many reasons. We are urgently investigating to search out out the information.
“Thai Airways want to stress that the company holds the protection of passengers to the utmost significance. Cabin crew has a checklist to ensure the orderliness of the cabin prior to take off and landing and must work in accordance with worldwide aviation security requirements.”
The flight time between Singapore and Bangkok is 2 hours and 25 minutes..